004
/
Chatbot with artificial intelligence
/
Health and wellness
Intelligent assistant
Chatbot supported by generative artificial intelligence (GenAI) focused on the mental and emotional support of users of a leading wellness company.
Challenge
A leading company in physical, mental, and emotional well-being wanted to improve and personalize the interaction and satisfaction of its users through its application. Aiming to offer a more effective experience, they sought to develop a smart assistant capable of maintaining natural conversations, understanding the mood of users, and recommending personalized activities to enhance their mental and emotional well-being.
Solution
At Sumz, we develop an intelligent assistant, based on ChatGPT, fully configured and parameterized with the client's app. This assistant offers personalized activity recommendations, manages emotional crises, provides expert advice, and sends notifications created for each user. Additionally, it analyzes users' feelings to tailor its responses and suggestions, creating a unique and user-centered experience, and is capable of detecting crisis moments and directing the user to a professional.